Returns and Exchanges
Style Pulse - Refunds & Returns Policy
At Style Pulse, your satisfaction is our top priority. We strive to provide you with high-quality products and an exceptional shopping experience. Below, you will find our Refunds & Returns Policy, which outlines the guidelines for returning products to us.
1. Returns Eligibility: We do not accept returns. Due to sanitary reasons, we cannot accept returns if the package has been opened or the product has been used. Please make sure to thoroughly inspect your order upon arrival before opening any sealed packaging.
2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We may request photographic evidence of the damage or defect to facilitate the return process. Once approved, we will provide instructions on how to return the damaged or defective item, and we will gladly replace it for you. Please note that items on sale may have minor defections and can not be returned or exchanged.
3. Incorrect Orders: If you receive an incorrect item in your order, please notify us within 7 days of receiving the package. We will work with you to arrange a return and issue a replacement or a refund, depending on your preference.
4. Non-Returnable Items: For the safety and wellbeing of all our customers, all items are non-returnable due to sanitary reasons. These include, but are not limited to, personal care products, cosmetics, intimate apparel, and any products that come into direct contact with the skin or body. Please review the product descriptions carefully before making a purchase.
5. Refunds Processing: If you get the wrong item or don't recieve anything at all reach out and we will correct it. Please note that shipping fees are non-refundable, and any return shipping costs will be the responsibility of the customer.
6. How to Initiate a Return: If you believe your return meets the eligibility criteria mentioned above, please contact our customer support team on our "Contact Us" page. Our representatives will guide you through the return process and provide further assistance.
7. Packaging Your Return: When returning an eligible item, please ensure it is securely packaged to avoid damage during transit. We recommend using a trackable shipping service for your return to ensure its safe arrival.
8. Exchanges: As we do not accept returns for opened items due to sanitary reasons, we cannot process exchanges for such products. If you received a damaged, defective, or incorrect item, please follow the instructions under sections 2 and 3 for resolution.
At Style Pulse, we value your trust and aim to provide you with the best service possible. If you have any questions or concerns about our Refunds & Returns Policy, please feel free to reach out to our customer support team. Thank you for shopping with us!
Style Pulse Team